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Research & Development · VTI AI Center

AI Research & Knowledge Hub

In-depth analysis, hands-on benchmarks, and AI architecture from VTI's R&D team — AI engineers, architects, and security researchers with 5+ years of enterprise deployment experience in Vietnam.

Private LLM & Advanced RAG — Enterprise Stack Architecture
vLLM
Model Serving
Qdrant
Vector Store
LangChain
Orchestration
FastAPI
API Layer
NGINX
Gateway
Prometheus
Monitoring
Llama 3.1
Base Model
LoRA
Fine-Tuning

On-premise · 100% Data Sovereignty · Zero Cloud Dependency · Compliant with Vietnam AI Law 2025

R&D Analysis

R&D analysis coming soon — check back later!

8 Research Topics

VTI AI Center's core R&D focus areas — from infrastructure to governance

VTI AI Deployments & Applications

Real case studies from live AI projects — measurable results, not proof-of-concept

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Retail & E-commerce
500+ store retail chain

Challenge: Customer service chatbot resolved only 30% of queries — the rest needed a human agent, tripling staffing costs

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Solution: Multi-agent chatbot with RAG over a 2M-SKU product catalog, integrated with CRM & ERP in real time

📊 Result: ↑ 78% auto-resolution rate · ↓ 65% support cost · NPS up 22 points
Multi-agentRAGCRM Integration
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Manufacturing & Industry
3,000-worker manufacturing conglomerate

Challenge: Technical documents (SOPs, manuals, drawings) scattered across systems — engineers spent 2-4 hours/day searching for information

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Solution: Technical Knowledge Brain: RAG over 500,000 pages of technical documentation, supporting Vietnamese and technical-language queries

📊 Result: ↓ 70% lookup time · ↑ 40% engineer productivity · Payback period: 4 months
Technical RAGKnowledge ManagementMultilingual
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Healthcare & Pharma
50-branch clinic chain

Challenge: Doctors spent 30-45 minutes/day drafting medical records — impacting patient volume and experience

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Solution: AI Medical Scribe: medical-grade voice-to-text + AI-drafted medical records, compliant with Ministry of Health regulations

📊 Result: ↓ 80% record-drafting time · ↑ 3 patients/doctor/day · Accuracy >96%
Medical NLPVoice AICompliance
R&D Consultation

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