Detailed content is being updated.
Domain SkillsIntermediate
BUS-04
AI for Sales & Customer Service
Chatbot + CRM automation
- Duration
- 16 hours
- Units
- 4 units
- Level
- Intermediate
Overview
Course introduction
Chatbot + CRM automation
What this course covers
- 1.Sales Conversation Design
- 2.Chatbot Build & Integration
- 3.CRM Automation & Sales Ops
- 4.Analytics & Optimization
This course is for
Target audience
- Sales/CSKH
Learning outcomes
After this course you will
- Chatbot CSKH + workflow CRM chạy thật
Course content
Public syllabus
Only approved public Unit and Topic outlines are shown.
Quality commitment
WHY CHOOSE VTI ACADEMY AI
01
Part of the VTI Group ecosystem
A leading Vietnamese IT corporation with 20+ years of experience, 3,000+ engineers, and an international partner network.
02
100% Hands-On — Real Data Labs
Every session includes a hands-on lab using real enterprise datasets — no fake data.
03
Hands-on expert AI instructors
Instructors currently working at tech companies, supporting learners 24/7.
04
Real projects throughout the course
Leave with a portfolio & capstone project you can use immediately at work.
05
Committed career support after the course
Alumni network, job referrals, and free content updates as the AI landscape evolves.
Want to confirm this course is the right fit?
Discuss your goals, current foundation and implementation needs with our advisors.
Keep exploring
Related courses
Frequently Asked Questions